KeptDesk operates a managed AI intake desk around your firm's criteria. It handles inbound leads during configured coverage, gathers the facts your team needs, and follows your escalation policy for urgent, sensitive, or out-of-bounds matters. Pricing combines a flat retainer with an agreed qualified-matter fee.
A simulated after-hours call beside the matter summary the desk produces — illustrative, but every step shown is how the phone desk runs today.
We operate it. You get the outcomes. Your team keeps practicing law.
Engage inbound phone leads during the coverage your firm selects, including nights, weekends, or overflow when configured. Always disclosed as an AI assistant.
Incident type, date, treatment, liability, and prior counsel are gathered according to your firm's intake criteria.
The AI does not provide legal advice. It gathers intake information, and legal questions are deflected and flagged for attorney review. Distressed callers, existing clients, and urgent matters follow your firm's escalation rules.
The MVP keeps qualification details, transcripts, audit history, and appointment-request status in KeptDesk. Direct case-management and calendar write-back are enabled only after the relevant integration is implemented and verified.
Use your firm's own numbers. The placeholders illustrate the inputs and are not industry benchmarks or promised results.
The desk is configured around the professional boundaries and escalation rules your firm approves.
The AI does not provide legal advice. It gathers intake information, and legal questions are deflected and flagged for attorney review.
Every message, qualification decision, and escalation is timestamped and chained together — nobody, including us, can quietly edit the record after the fact. Show your malpractice carrier exactly how intake was handled.
When a conversation crosses the AI's boundaries, KeptDesk follows your rules: transfer it to your designated contact when available, or capture, prioritize, and flag it for follow-up.